In law enforcement communication, what technique involves summarizing what the other person has said?

The technique that involves summarizing what the other person has said is known as paraphrasing. Paraphrasing requires the listener to restate the speaker's message in their own words, which not only shows that they are paying attention but also helps to confirm understanding. This method can enhance communication by helping to ensure that both parties are on the same page regarding the discussion, thereby reducing misunderstandings.

In the context of law enforcement communication, effective paraphrasing can be crucial. It allows officers to reflect back what witnesses or suspects have shared, demonstrating that they value the input and allowing for clarification of any ambiguous points. Paraphrasing is distinct from other techniques such as feedback, which may involve responding with one's own thoughts, or active listening, which focuses more broadly on engagement and responsiveness rather than summarization. Clarifying seeks to clear up confusion or misunderstanding directly rather than summarizing the information as paraphrasing does.